FAQ's Frequently Asked Questions

Q. How long does it take for a design to be completed?
A. The timescale of a project is generally dictated
by the client. If you have a deadline in mind we will endeavour to
meet it for you.
Q. I would like you to design my site, what do I need to do
now/what is the process?
A. If you would like to use our services all you need to do is contact
us with a brief outline of your requirements and content. Based on
this information we will prepare a quotation and if you are happy
we will then purchase the domain in your name, set-up a hosting plan,
and based on your guidance, design an initial web page for you.
This is then refined/changed in consultation with the client until
a satisfactory design has been reached.
Q. Do I need to buy a domain name and hosting?
A. No, we do everything for you.
Q. How much will it cost?
A. The cost of websites can vary greatly, the variables are:
- Level of your design requirements - The more
detailed the design brief you supply the more effiecently we
can produce the right site design.
- Level of functionality, amount of custom programming required.
As a starting point we can build a basic site for approx $430.0,
an eCommerce site, $3000. Obviously each site has to be treated on
it's individual requirements, but these figures should give you an
indication of the figures involved.
We request a 25% deposit in all cases and will consider taking payment
by installments if necessary.
Payment can be made by cheque, bank transfer or by using Payal.
The only ongoing cost will be your annual hosting fee and domain
name registration.
Q.What do I get for my money?
A. We are confident you won't find a better offer,
a balance of quality design, programming and value for money. Listed
below is the standard site package contents:
- Custom Website Design - your own unique look and feel.
- Domain name and hosting
- Optimised web pages
- Optimised graphics
- Cross Browser Compatibility
- Free Support
- Free Advice
Q. What happens when I complete your contact form?
A. If you are making an enquiry about a possible site creation, please
provide a brief outline of your requirements. We will then mail you
back promptly with an idea of price/timescale and any suggestions
with regard to your project. You are not obliged to use our services
at any stage during this process, so feel free to use the form to
ask any related questions you may have.
Q. Do I need to send a deposit for the work?
A. Yes we generally ask for a 25% deposit from clients.
Q. How do I get listed in Google?
A. We submit all websites we design to Google, Yahoo!
and DMOZ.
Q. What is optimisation?
A. All web pages should be 'optimised'. This
will enable your site to gain a high search engine ranking, web pages
that are not optimised won't appear in the search engines to any great
degree.
Q. Will we need to have a meeting?
A. In the majority of cases a meeting isn't necessary
and 90% of our sites are generally completed with contact via email
and telephone only.
Q. What after sales support do you offer?
A. After the completion of a website project we are available for after
sales service. Any slight tweaks or amendments are carried out to
the site free of charge in the first month. Any support thereafter
will be charged at an hourly rate.
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